Customer information

Terms of Sale

These terms apply to all orders placed with Nevi Home, at our showroom, by phone or on WhatsApp.

  • All products are made to order.
  • An advance payment of 50% to 70% is required, depending on the order.
  • We accept cash, bank transfers, and credit and debit cards (POS).
  • Delivery is made against full payment only.
  • Mattresses, transportation and assembly charges are not included.
  • The original invoice must be shown for any warranty claim.
  • If an order is cancelled, cancellation charges will apply.
  • Delivery may be delayed in special circumstances, such as natural disasters, electricity failures or strikes.